This page lists the third-party subprocessors and infrastructure providers currently used by Doctagd.
Doctagd is a product operated by Project Paced Ltd.
Company Information
Project Paced Ltd,
International House,
64 Nile Street,
London,
N1 7SR,
United Kingdom
Overview
Doctagd uses third-party service providers to support the operation, security, hosting, billing, storage, authentication, and delivery of the Service.
These providers may process Customer Content, account information, usage data, or related metadata solely as necessary to provide their services to Doctagd.
We evaluate subprocessors based on operational, security, reliability, and compliance considerations.
Current Subprocessors
| Provider | Purpose | Data Categories | Hosting / Region |
|---|---|---|---|
| Vercel | Application hosting and compute | Application data, request metadata, temporary processing data | United States / Global infrastructure |
| Vercel Blob | Private object storage for uploaded and generated files | Uploaded files, generated documents, temporary processing data | EU — Frankfurt, Germany (Vercel fra1 region) |
| Neon | Managed PostgreSQL database hosting | Account records, configuration metadata, usage records, job metadata | AWS Europe (Frankfurt), eu-central-1 |
| Stripe | Billing and subscription management | Billing information, subscription metadata, invoices, payment-related identifiers | United States / Global |
| Resend | Transactional email delivery | Email addresses, authentication emails, billing emails, support communications | United States |
Better Auth (hosted infrastructure / @better-auth/infra) | Hosted authentication management dashboard and authentication event logging | User identifiers (email, username, user ID), authentication and session event logs, IP address, device/geo metadata | United States / Global (Standard Contractual Clauses; specific region not published by provider) |
| Upstash | Durable rate-limiting and request-throttling cache (Redis) | API key / request identifiers, rate-limit counters, request metadata | AWS Europe (Frankfurt), eu-central-1 |
| Cloudflare Turnstile | Bot protection and abuse prevention | IP address, browser/device telemetry, security signals | Global |
Future Providers
As Doctagd evolves, additional subprocessors may be added for purposes including:
- analytics
- monitoring
- customer support
- AI-assisted features
- infrastructure scaling
- automation integrations
- error tracking
- document processing
This page may be updated periodically to reflect operational changes.
International Transfers
Some subprocessors may process data outside the United Kingdom or European Economic Area.
Where applicable, we rely on contractual safeguards and applicable transfer mechanisms intended to support lawful international transfers.
Security and Access
Subprocessors are expected to maintain appropriate technical and organisational security measures consistent with the nature of the services they provide.
Doctagd seeks to limit access to Customer Content and operational data to what is reasonably necessary for service delivery, security, support, and legal compliance.
Contact
Questions regarding subprocessors or infrastructure providers may be submitted through the contact page or official support and legal contact channels.